Monday, March 29, 2010

facing the students at Rutgers

Evening Mon 29th

Article in CRL News Jan 2009 (v. 70, no. 1, p. 11-14,19) demonstrates how easy it would be to implement a 2.0 project with few controls, simply to keep up with reported (and observed) student behaviour. Harry Glazer of Rutger Universities Library fails to convince with his loose evaluation of their 2 year fb group trial. Goals were simple: become acquainted with the media, test it as a student communication tool and means of extra contact with students. However the guidelines on the page highlighted “find info faster”, ”make coursework easier”, “find info to any questions about libraries” (p. 12). It is unclear whether students used the fb group collaboratively. Some PR value was gained from the student newspaper gleaning news items directly from library fb; evaluation is qualitative than quantitative. Survey response rates were no more than 15%. However Glazer’s finishes:

“Our work on Facebook opens the door for us to the conversations, diversions, attitudes, and social habits of one of our critical audiences” (p. 19). Understanding gained is said to be worth the effort … but costs are not detailed and outcomes undecided.

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